# Support

As Saral App is an edge location solution to collect data from the field, when there are issues with data collection, this feature is helpful to quickly share failures logs with the support team. Its recommended sharing these logs with the implementation support team to look into the failure and identify the root cause.

This feature is available from `v1.0.0-beta.5` release and above.

![](https://811030052-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLe89Gzl6JNQ9inpB8sRg%2Fuploads%2FseozgQ3We7hWhZamGYeL%2Fsupport-0.jpeg?alt=media\&token=cc3f4eb7-4b5f-419b-80a6-a06a8f07f450)![](https://811030052-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLe89Gzl6JNQ9inpB8sRg%2Fuploads%2FF1qVns2Io44pRbUnG193%2Fsupport-1.jpeg?alt=media\&token=18945adf-3f28-4bea-9b71-b15410c2a15d)

![](https://811030052-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLe89Gzl6JNQ9inpB8sRg%2Fuploads%2FVvLTDglzFSE0I5CLInv7%2Fsupport-2.jpeg?alt=media\&token=ecbdc92b-ada7-4613-9e41-1084f87e13d4)![](https://811030052-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLe89Gzl6JNQ9inpB8sRg%2Fuploads%2Fx2mvrZ2Ygqbpv4bUmALX%2Fsupport-3.jpeg?alt=media\&token=c058313e-10e2-4219-9fa3-1bd37e0de11d)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://saral.sunbird.org/learn/features/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.